Hello my name is Laura Carol I go to Dunkin Donuts Daily. I love the new place they have I enjoy getting my coffee there. Most of the staff is great but not all. There was this girl with a bowl cut and she didn't seem too friendly or caring either. Id rather have my order taken by somebody else who enjoys helping others and being happy for what there doing like the other staff members.
I love Dunkin Donuts, it's my favorite place for breakfast food. I live really close to this DD and so it's a very convenient spot to stop by before or after I get/leave home. I've gone at different hours of the day and each time the muffins, donuts and croissants are either stale or unavailable. I've gone several times to order only to be told they ran out of croissants or donuts, etc and I usually go during the middle of the day. Unlike most of the reviewers here, I've never been treated poorly by the employees, however it's a small cramped space they work in and half the time the cash register isn't working or some machine isn't working and they constantly run out of products like I mentioned before. So this isn't necessarily a faulty employee problem, it's a management/owner problem. The franchise owner is obviously not interested in his business. If you're open till 10 you should have enough food to last you till 10, not run out of food in the middle of the day and waste people's time and not server stale old food. It needs better lighting as well. Eating there feels like you're at a subway stop, dark, dingy and cramped. I try not to go to this DD anymore even though it's 2 minutes from my house. The owner needs to step up and fix his business or they'll be going out of business soon.
Always seems to mess up my order!
Usually its cool in there but the employee was about to feed me a BEC biscuit i saw dropped on the floor, last time i go there until i forget about it happening.
Dunkin Donuts is a disaster lately. At least 50% of the time the order is WRONG at the drive-thru. The line is long and slow. The process is a nightmare. At least 2 - 3 x a month my coffee cup has a hole in it! I will no longer go to Dunkin Donuts in NF. I can't start my day frustrated and pissed off anymore. Fix your process!
Dunkin Donuts is a US Bakery based in New Fairfield, Connecticut. Dunkin Donuts is located at 74 Connecticut 37, New Fairfield, CT 06812, USA.
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